A 99.9% Server Uptime
The chief benefit of creating your own web hosting system is that you do not have to worry about compatibility issues – you set up a special set of software apps in such a way so as to be compatible with a particular set of hardware parts. The final outcome is something significantly more stable and reliable, as there are less potential risks of failure. We’ve built our cloud hosting platform using tried and tested hardware components as well as a significantly tweaked version of SELinux in an attempt to create a very riskless home for all your websites.
That’s the reason why, with all our Linux web hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
In order to supply an enterprise–grade web hosting service, you can barely count on the default network configuration in a datacenter. We’ve built our very own custom network in order to ensure the ultimate connection speed with the rest of the world.
And because of this, irrespective of which datacenters you pick: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done everything to curtail all potential risks with our cloud hosting plans and despite the fact that our company offers outstanding client support, there are occasions when the client is just not content with what we offer. Or he wants to move to a more powerful web hosting service, like a virtual private server or a dedicated hosting server.
That is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not happy, we will give you a full refund.
24/7 Technical Support
In the event that you own a web hosting firm, your technical engineers are of paramount importance. Because of this, we have carefully handpicked a highly knowledgeable group of technical support engineers, each with many years of training behind his back. With their help, we offer 24x7 support with all our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All helpdesk tickets are replied to in under an hour and our average response time is less than 20 minutes!