1 hour ticket response
Our team of support engineers is committed to delivering rapid answers to each of your questions. We will examine your client support ticket as soon as it has been delivered and will get back to you with a solution to the problem within maximum 60 minutes after the customer support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Top–Quality Tech Support Service
We have a team of web hosting support professionals who are prepared to reply to all your requests whenever you require assistance. The vast majority of our customer support staff representatives have many years of experience in the Linux web hosting business, which means that you can always rely on fast and elaborate answers to your concerns.
A User–Friendly Help Section
Incorporated into the Site Control Panel is an easy–to–navigate Help Center section, which features various information sources. You can search through a regularly updated knowledgebase featuring web hosting account management articles and web site management articles, check our how–to video tutorials or consult our F.A.Q. database.