Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour solution warranty with all of our Linux web hosting packages, which means every single assistance request you submit is going to be responded to in less than 1 hour max. Our support crew members have been educated to very fast sort out any case and to ensure that you get on time guidance on any difficulty that you might have.
A Top–quality Support Service
Our tech support service is provided by a team of knowledgeable techs that are prepared to react to your query straight away. You can speak with the technical support crew by starting a help and support ticket from your Site Control Panel or by posting us an e–mail. On working days, you may as well contact us on the telephone or take advantage of the online chatting option.
An Intuitive Help Section
Netspeed Web Hosting’s Control Panel has a broad knowledge base that’s integrated into all parts. In each part, you’ll find a Help button which will load for you a group of step–by–step guides on how to take advantage of a certain function or conduct a particular action. Furthermore, we have prepared training video lessons in an effort to get a better idea of the Control Panel’s interface.